Terms and Conditions

Introduction

These Terms and Conditions ("Terms") govern your access to and use of the Marketize platform, operated by Marketize Ltd, a company registered in England and Wales ("Marketize", "we", "us", or "our"). The platform is accessible at marketize.biz and via our associated mobile applications.

By registering for an account or using any part of the Platform, you confirm that you are at least 18 years of age, have the legal capacity to enter into contracts, and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must not use the Platform.

Eligibility

To use the Platform, you must:

• Be at least 18 years of age.
• Be a legal resident or registered business entity in the United Kingdom or any jurisdiction where our services are available.
• Not be prohibited from using the Platform under applicable laws.
• Provide accurate, current, and complete information during registration and keep it up to date.

Marketize reserves the right to refuse access or terminate accounts that do not meet these eligibility requirements.

Account Registration

To access the Platform's features, you must create an account by providing a valid email address, password, and other required details. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activity that occurs under your account, whether or not authorised by you.
• Notifying us immediately at support@marketize.biz of any unauthorised use of your account.

You may not create more than one account per person or entity without our prior written consent. Accounts are non-transferable.

Platform Usage & Prohibited Conduct

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

• Post false, misleading, or fraudulent campaigns, proposals, or reviews.
• Circumvent the Platform to arrange payments or contracts with other users outside of Marketize.
• Harass, abuse, threaten, or discriminate against any other user of the Platform.
• Upload content that is illegal, defamatory, obscene, or infringes the intellectual property rights of any third party.
• Attempt to access any part of the Platform or its underlying systems in an unauthorised manner.
• Use automated tools, bots, or scrapers to access or extract data from the Platform without our written permission.
• Misrepresent your identity, qualifications, or the services you provide.

Violation of these prohibitions may result in immediate account suspension or termination and, where applicable, referral to law enforcement.

Campaign Posting & Proposals

Clients may post leaflet distribution campaigns detailing their requirements, target areas, quantities, and timelines. Campaign listings must be accurate, lawful, and not misleading.

Distributors may submit proposals in response to client campaigns. Proposals constitute binding offers to perform the described services at the stated price if accepted by the client.

Marketize does not guarantee that any campaign will receive proposals, or that any proposal will be accepted. We reserve the right to remove campaigns or proposals that violate our policies or applicable laws.

Payment & Escrow System

When a client accepts a distributor's proposal, the client is required to make payment in full via the Platform before work commences. Payments are held in a ring-fenced account operated by Marketize ("Escrow-like Account") and are not released to the distributor until the campaign has been fulfilled to the agreed standard.

Important: While we refer to this as an "escrow-like" system for clarity, Marketize Ltd does not hold an FCA escrow licence. Funds are held by us as agent on behalf of the client pending campaign fulfilment.

Funds will be released to the distributor upon:

• Confirmation of campaign completion by the client, or
• Automatic release following the campaign end date where no dispute has been raised, or
• Resolution of a dispute in the distributor's favour.

All payments are processed by Stripe. By making a payment on the Platform, you also agree to Stripe's terms of service.

GPS Tracking & Proof of Delivery

Distributors using the Marketize mobile application must enable GPS tracking during campaign execution. Real-time location data, along with geotagged photographs, constitutes the primary evidence of campaign fulfilment ("Proof of Delivery") and is made available to the commissioning client.

Distributors warrant that GPS data accurately reflects their physical location during distribution and that any photographs uploaded are genuine and unaltered. Falsification of GPS data or delivery photographs is a serious breach of these Terms and may result in account termination, withholding of funds, and referral to relevant authorities.

Commissions & Fees

Marketize charges a commission on transactions processed through the Platform. Commissions are deducted from both the client payment and the distributor payout at the time funds are processed. Current commission rates are displayed on the Platform and may be updated from time to time with reasonable notice.

All fees are inclusive of applicable VAT where required. You are responsible for any tax obligations arising from your use of the Platform in your jurisdiction.

Cancellation & Disputes

Once a proposal has been accepted and payment made, cancellation may result in partial or full forfeiture of funds depending on the stage of the campaign. If a dispute arises between a client and distributor regarding campaign fulfilment, either party may raise a formal dispute through the Platform's dispute resolution process.

Marketize will review the GPS data, delivery photographs, and communication records and make a determination in good faith. Our decision in disputes shall be final, subject to any applicable statutory rights. Marketize reserves the right to deduct an administrative fee for dispute resolution.

Intellectual Property

All content on the Platform, including but not limited to the Marketize name and logo, software, design, text, graphics, and data, is the intellectual property of Marketize Ltd or its licensors and is protected by applicable UK and international intellectual property laws.

By uploading content (including campaign materials, photographs, or profile images) to the Platform, you grant Marketize a non-exclusive, royalty-free, worldwide licence to use, display, and reproduce such content solely for the purpose of operating and promoting the Platform.

Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. Marketize does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. We do not guarantee the quality, accuracy, or suitability of services offered by distributors on the Platform.

Limitation of Liability

To the fullest extent permitted by applicable law, Marketize shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the Platform or services, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising from or related to these Terms or the Platform shall not exceed the total amount of commissions paid by you to Marketize in the three months preceding the claim.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

Marketize reserves the right to modify these Terms at any time. We will notify you of material changes via email or a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after changes become effective constitutes your acceptance of the updated Terms.

Contact Us

For any questions about these Terms of Service, please contact us: